C

Data Protection · Gift Aid · Fundraising Operations

Catherine
Potter McLaughlin

Certified Data Protection Officer and Data Protection Lead with a decade of experience uniting data protection, Gift Aid compliance, and fundraising operations — three functions that rarely sit under one roof, but that every charity needs done well and correctly.

Certified DPO Gift Aid & HMRC Compliance Fundraising Operations 10+ years

Where data protection, Gift Aid
and fundraising operations meet

I've built my career at a rare intersection: the place where data protection, Gift Aid compliance, and fundraising operations meet. In most charities these sit as three separate jobs, each demanding specialist knowledge in its own right — I've spent over ten years being the person who holds all three at once.

As a Certified Data Protection Officer and Data Protection Lead, I've designed and embedded GDPR compliance programmes across fundraising, marketing, and supporter data environments. I led a full audit and overhaul of Gift Aid at a children's mental health charity — rebuilding the claims process, donor declarations, and record-keeping to withstand HMRC scrutiny — and went on to hold operational responsibility for Gift Aid in my most recent role, at a national disability charity. Underpinning both is day-to-day fundraising operations leadership: the systems, processes, and people that turn compliant policy into a fundraising programme that actually runs.

That combination matters more than a single specialism would. Data protection, Gift Aid, and fundraising operations are deeply interdependent — a change in one has consequences for the other two — and they're the three areas any HMRC or ICO review will ask about first. I bring all three under one roof, with the operational experience to make them work together rather than in competition.

Certified Data Protection Officer
IAPP / BCS accredited
UK GDPR Practitioner
UK General Data Protection Regulation
EU GDPR Foundation
EU General Data Protection Regulation
UK GDPR Foundation
UK General Data Protection Regulation

What I bring

01
Data Protection & GDPR
Certified DPO with hands-on experience designing and embedding GDPR compliance programmes across fundraising, marketing, and supporter data environments.
02
Gift Aid Compliance & HMRC Reporting
Led a full audit and overhaul of Gift Aid at a children's mental health charity and held operational responsibility for Gift Aid at a national disability charity — building HMRC-compliant claims processes, donor declarations, and audit-ready record keeping.
03
Fundraising Operations
A decade running the operational engine behind charity fundraising — the systems, processes, and teams that turn compliant policy into a programme that runs day to day.
04
Governance & Compliance Frameworks
Building the policies, training, and audit frameworks that make regulatory compliance — across data protection and Gift Aid alike — a structural feature of the organisation, not an annual fire drill.
05
Team & Process Leadership
Most recently headed fundraising and marketing operations at a national disability charity — overseeing the teams, systems, and process improvement that keep compliance embedded at scale.

Career

2024
2026
Sense
Head of Fundraising & Marketing Operations
Led the operational infrastructure underpinning fundraising and marketing at one of the UK's leading charities for people with complex disabilities, with direct responsibility for Gift Aid and data protection compliance. Previously Head of Engagement Operations from April 2024.
2018
2024
YoungMinds
Senior Data & Compliance Manager · Data & CRM Manager
Six years leading data protection and compliance at the UK's leading mental health charity for children and young people, including a full audit and overhaul of the charity's Gift Aid process. Promoted to Senior level in 2022, taking on formal GDPR compliance ownership as the organisation's Data Protection Lead.
2017
2018
ABF The Soldiers' Charity
Compliance & BI Database Manager · Fundraising Database Officer
Managed compliance, business intelligence reporting, and database operations for a leading UK armed forces charity.
2015
2016
Magen David Adom UK
Fundraising & Database Officer
Fundraising database management and donor communications for the UK arm of an international emergency medical service.

Open to
new conversations.

I'm interested in senior roles spanning data protection, Gift Aid, and fundraising operations — particularly at charities where these functions need one person who can hold all three, rather than three separate hires. If that's you, let's talk.